Frequently Asked Questions (FAQs)

Q. Are you a factory?2021-11-15T13:52:10+00:00

Yes, we are a 14-year ISO9001 manufacturer in China. At present, our factory covers an area of 20,000 square meters and around 160 employees. We have an independent R & D center, and can provide a one-stop procurement for our clients. North America, Europe, Southeast Asia are our niche markets. Until now we have exported to over 48 countries.

Q. What are your main forklift parts?2021-11-15T13:52:10+00:00

We specialize in manufacturing replacement forklift parts includes Forks (Class II ITA Forks, Class III & IV ITA Forks, Shaft Mounted Forks
Shaft Mounted Forks, FTP Forks, Telehandler Forks, Bucket Forks, Blank Forks, Full Taper (Lumber or Plywood) Forks , Pin-Type Forks , Bolt on Forks, Hydraulic Attachment Forks, Quick Disconnect Forks, Inverted Forks, Folding Forks, Boat and Marina Forks.) Custom Forks, Fork Extensions, Forklift Frames and Forklift Spreaders.

Q. Can you make products with our brand?2021-11-15T13:52:10+00:00

Surely,we are welcome to cooperate as customized service.
OEM/ODM is welcome, From the concept to finished goods, we do all (design, prototype reviewing, tooling and production) in the factory.

Q. What services can you provide?2021-11-15T13:52:10+00:00

1. One year warranty,free replacement for broken ones with abnormal wear life.
2. Product customization/ODM order
3. Provide on line technical support to our customers.
4. Help you to develop your market with our high quality and best service.
5. VIP treatment to our exclusive agent.

Q. Can I get the samples?2021-11-15T13:52:10+00:00

Yes, sample order is available for quality check and market test, and it will be freight collect payment. If a simple sample, we will not charge any cost; If OEM/ODM samples, we will charge for the sample cost.

Q. What is your lead time?2021-11-15T13:52:10+00:00

Generally it is 7 days if the goods are in stock. or it is 20-30 days if not in stock. If it is customized, it will be confirmed according to order.

Q. How about your quality?2021-11-15T13:52:10+00:00

We have got ISO9001, SGS and ISO14001 certificates.
We will make the operation instruction once the sample is approved.
We will 100% inspect the products before shipment.

Q. How long should we take for a quotation?2021-11-15T13:52:10+00:00

After receiving detailed information, we will quote you within 2 days.

Q. What is your quotation element?2021-11-15T13:52:10+00:00

Please select your options of forks fit your requirements, then we can send a professional quotation sheet.
Select Options :
Forklist Brand

Q. Do you received OEM/ODM?2021-11-15T13:52:10+00:00

Yes. Welcome anytime. We have more than 14 years OEM experience.

Q. What’s your payment term?2021-11-15T13:52:10+00:00

We advise 30% T/T deposit, balance be paid before shipment.


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